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Customer Service Team Member

Moore’s Animal Feeds Ltd is a well-established company in the animal feed industry, situated in the picturesque countryside close to Slemish.  We have a strong reputation for providing quality products to a large customer base across NI.   

We are currently seeking a Customer Service Team Member to complement our small busy office team.

Salary £24,000 - £26,000 depending on experience

Important Information
Location: Moores Animal Feeds Ltd., 116 Carnalbanagh Road, Broughshane, Northern Ireland, Co Antrim, BT42 4NT
Date Posted: 23rd May 2023
Closing Date: 22nd June 2023
Job Type: Full time
Salary: From £24,000.00 Yearly to £26,000.00 Yearly

About the role

Interacting with both customers and team members, in-person and on the telephone, the customer service team member will be responsible for processing customer orders, despatching and sales invoicing, cash allocations, end of month procedures (such as statement production, etc.) and general office duties.

What you will need

Required criteria

  • GCSE Maths and English (or equivalent), at grade C or above. OR 3 years’ recent experience in a similar role.
  • Strong interpersonal and communication skills, both verbal and written.
  • Ability to build strong working relationships with customers and team members.
  • Meticulous attention to detail and high degree of accuracy.
  • Highly numerate.
  • Competent in the use of MS office packages.

Professional skills you’ll need for this job opportunity

Telephone handling

Telephone handling

Communication

Communication

Stock Taking

Stock Taking

Customer Service Team Member

BeyondHR is a progressive, independently owned HR consultancy firm that helps organisations recruit, manage and safeguard their staff. The Health & Safety and HR consultancy company works for a range of SMEs and larger corporates across Northern Ireland, Scotland, and England. Its HR consultancy team boasts some of the most experienced HR consultants in the outsourced HR industry.