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Business Analyst II

ROLE: Business Analyst II 

LOCATION: Belfast, United Kingdom 

SALARY: Competitive + benefits  

REPORTING TO: Team Lead 

About Us

OpenData Belfast Ltd (ODB), a one-year start-up within Belfast servicing the Data Science needs of the US insurance market, the team is responsible for building ground-breaking products for the North American Insurance market. We have been assisting our parent company this year to break through the $1 billion per year barrier application of data science and analysis. 

We are moving to the third age of ODB and building an InsurTech platform to enable the best digital customer experience within the North American insurance marketplace and further accelerate the success of our parent company.

We seek the best and passionate Business Analyst II to join our team to help build an innovative platform. You will have the opportunity to enter a green field environment and put your mark on creating solutions that are:

  • Dedicated to improving the digital customer experience

  • Use of faster/more intelligent technologies

  • Add to our culture of innovation and creativity

Important Information
Location: Belfast, The Gas Office, 12 Cromac Quay, Belfast, Northern Ireland, Antrim, BT7 2JD
Date Posted: 19th July 2023
Closing Date: 31st July 2023
Industry: Financial Services
Job Type: Full time
Salary: Based on Experience

About the role

KEY DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. 

  • Responsible for working with functional areas of the business to understand system change requests and then prepare design documents for the ODB organisation to develop from.   

  • Work with major functional areas of the business to understand and document change requests submitted to the IT organisation.  

  • Knowledgeable on integrations with internal and external applications; research any dependencies and work on system design plan with solution architect and developers. 

  • Review and analyse how changes to the business process and / or business needs will impact technical requirements throughout the system and organisation.  

  • Shepherd ideas through the System Development Life Cycle to ensure new business processes and system changes are documented, developed, tested, and promoted successfully. 

  • Create Software Requirements Specifications, use cases, technical requirements, wireframes, system flow diagrams, and other documentation for Guidewire configurations and custom software development projects.  

  • Clarify requirements prior to delivery of documentation to the Application Delivery team. 

  • Become an expert on Guidewire systems and our system implementations.   

  • Work with Operations team to triage production issues prior to development involvement. 

  • Be the liaison between functional leads, development teams and support teams.  

  • Support UAT (User Acceptance Testing) sessions as needed.  

  • Work with the QA team to ensure test cases are current, correct, and cover alternative paths for existing and new system functionality.  

What you will need

Required criteria

  • Bachelor’s degree from an accredited college or university.
  • Thorough knowledge and experience of agile methodologies. 
  • Skilled at writing detailed Software Requirements Specifications (SRS), use cases, and wireframes. 
  • Strong background using defect-ticketing software (such as Rally, JIRA, etc.) to document software requirements, user stories, defects for development teams.
  • Experience working daily in cross-functional teams.
  • Skilled at negotiating consensus among departments that request sometimes conflicting or inconsistent software requirements.
  • Proficient using browser web development tools.
  • Excellent written and verbal communication skills.
  • Ability to manage time effectively and work on tasks with competing priority.
  • Attention to detail and ability to multi-task.
  • Strong analytical skills and a self-starter attitude required.
  • Proficient computer skills, including Microsoft Suite (Word, PowerPoint, Outlook, and Excel)
  • Familiarity with HTML, XML, SOAP APIs, UX Design
  • P&C Insurance industry experience is must, including Homeowners insurance is essential.

Desired criteria

  • 4+ years of hands-on experience as an IT Business analyst in Guidewire PolicyCenter projects: Product navigation, Product model, Policy Transactions, Integrations, OOTB functionality and integrations, Business rules, Forms, Rating, Administration, trouble

Professional skills you’ll need for this job opportunity

Business Analysis

Business Analysis

Developing Requirements

Developing Requirements

Microsoft Office Suite

Microsoft Office Suite

Attention to detail

Attention to detail

Verbal and Written Skills

Verbal and Written Skills

Teamworking

Teamworking

Communication

Communication

OpenData Belfast Ltd

$1.25 Billion Insurtech Innovators

Insurance tech expertise to enable; data-driven informed decisions, risk management optimisation strategies, and improved customer experiences.

Founded in 2021, OpenData Belfast (ODB) is a pioneering Insurtech firm headquartered in the vibrant city of Belfast. We envision being a driving force in using data and advanced analytics in the insurance industry. Our mission is to leverage the power of data to improve the insurance experience.

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Our Story

Recognising the potential of data science and software development in revolutionising the insurance industry, Frontline Insurance, committed to innovation, ventured to create ODB. The initiative aimed to harness the power of advanced analytics to increase profits, reduce risks, and identify unexplored opportunities in the insurance market.

This bold investment in data-driven technologies and methodologies has strengthened Frontline Insurance’s ability to cater to the evolving needs of its clients while supporting Belfast’s growth as a centre for technological advancement.  

We envision being a driving force in using data and advanced analytics in the insurance industry. We expertly leverage the power of data to help Frontline Insurance and OpenHouse Insurance make informed decisions, optimise risk management strategies, and serve their customers more effectively.

Under the leadership of Ivan Roche, ODB has assembled an exceptional team of professionals from diverse backgrounds, including data science, analytics, software development, and insurance expertise. This skilled team is dedicated to driving the company’s mission, working collaboratively to propel innovation and create meaningful impact in the industry. 

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Vibrant Company Culture at ODB

In the fast-paced world of data science and technology, ODB stands out for its unwavering commitment to employee growth, a collaborative work environment, and a dedication to diversity and inclusion.

A trailblazing force in the field of Insurtech, the company culture is more than just a buzzword – it's a way of life that shapes the experiences of every team member and drives the company's success.

In an ever-evolving landscape of data science and industry trends, ODB understands that staying on the cutting edge is imperative. As a result, the company places immense emphasis on learning and development. Team members are not just encouraged but empowered to continuously grow their skills and expertise.

The heart of ODB's company culture lies in the nurturing of a work environment that thrives on inclusivity, collaboration, and empowerment. ODB believes that when employees feel valued, heard, and respected, they can unleash their full potential and drive innovation to new heights.

ODB stands as a shining example of how a strong company culture can lead to growth, innovation, and success in the competitive world of data science and technology.

Our benefits

In addition to the specific benefits below, ODB offers security of employment and a pleasant and happy atmosphere in which to work, where effort and innovation are recognised and rewarded. 

Health insurance

Vacation, Paid time off

Performance bonuses

Retirement plan and/or pension

Flexible schedule

Office perks

Employee development programs

A diversity program

Opportunity to travel

Remote working

Casual dress

Free parking

Referral bonus

Open office

Company retreats

Competitive salary

Free parking or Discounted parking

Wellbeing Scheme

Remote, Distance Working

Hybrid Working

We are a proud diversity ambassador

diversity ambassador

Business Analyst II

$1.25 Billion Insurtech Innovators

Insurance tech expertise to enable; data-driven informed decisions, risk management optimisation strategies, and improved customer experiences.

Founded in 2021, OpenData Belfast (ODB) is a pioneering Insurtech firm headquartered in the vibrant city of Belfast. We envision being a driving force in using data and advanced analytics in the insurance industry. Our mission is to leverage the power of data to improve the insurance experience.