Mitsubishi Service Technician
At Donnelly Group, we look for great people who share our passion for the Mitsubishi brand. Everyone in our business plays their part in putting the customer first and bringing great customer experience to life, so this is a fantastic place to get your career in motion.
About the role
As a technician, you’ll be responsible for the diagnosis, repair and service of the full range of brand products. You’ll also undertake vehicle road testing and will be responsible for ensuring vehicle parts are handled and stored appropriately. And of course, you’ll also play your part in ensuring that our customers receive great service, from start to finish.
We’re looking for great people who share our passion for our brands, so you’ll bring:
• Completion of an Advanced Level Apprenticeship in Light Vehicle Repair or equivalent BTEC or City & Guilds qualifications
• Your commitment to achieve a recognised qualification within an agreed timeframe
• A full UK Driving Licence
• Great communication skills with the ability to liaise with colleagues
• A high focus on continued development by adapting and learning new tools/techniques as needed, with a willingness to embrace change
• A mindset that prioritises health and safety matters
With your skills and experience and our client’s dedicated training and development programme, you’ll have everything you need to develop your technical skills and make your career a success.
Donnelly Group is an equal opportunity employer.
The company reserves the right to expand the short-listing criteria to facilitate the short listing process
What you will need
Required criteria
- A full UK Driving Licence
- Great communication skills with the ability to liaise with colleagues
- Currently completing level 3 or fully qualified - NVQ Level 3 in relevant course or equivalent (e.g. City and Guilds, BTEC)
- It is essential that the person has at least 2 years’ experience working within a multi-brand or non-franchise environment either as an apprentice or time served technician
- Prior use of diagnostic equipment such as snap on or launch however full training will be provided
- Full manufacturer training (with any brand)
Professional skills you’ll need for this job opportunity
Customer Service
Effective Listening
Technical Skills
Exceeding Customer Expectations
Mechanical Vehicular Repairs
Donnelly Group
The Donnelly Group has been synonymous with the motor industry in Northern Ireland since 1947 when Peter Donnelly started a vehicle repair and taxi business in Caledon on the border of Co Tyrone and Armagh. Since then the Donnelly Group has become the largest family-owned automotive company in Northern Ireland. We offer competitive salaries, industry-leading work-life balance, generous holiday allowance, continuous training and development, wide-ranging benefits, and an opportunity to give volunteering time back to the communities within which we serve through the Donnelly Group Foundation.
Our teams across all our branches get involved with fundraising for our nominated charity partner, through football tournaments, Donnelly Group bake-off events, dragon boat racing, abseiling, cycling events as well as having a ‘Foundation Day’; a paid day off, to get involved with community projects. We like to feel that we work hard and play hard.