Assistant Operations Manager
Jacksons Hotel are hiring an Assistant Operations Manager.
This role will be deputy to the Operations Manager of this busy 4* hotel.
About the role
Overview
To take responsibility and own the operational departments in the hotel.
An "on the floor" role with your team and clients
Managing, training and motivating the team in order to improve sales and the quality of services.
Creating, supporting and managing events in the hotel to ensure excellence in service at all times.
You will assist in the recruitment process, identifying and selecting the right people to join your team.
Leading and bringing to life projects and identity areas to improve the quality in the department.
Main Responsibilities:
Ensuring the guest welcome is the priority for all of the team.
Actively seeking out opportunities to improve and enhance the guest experience in all F&B areas.
Managing rotas to ensure they are in line with business activity forecasts.
Managing stock control for the hotel, ensuring that it is line with management expectations.
Ensuring that the department complies with all health & safety legislation.
Duty Management being approachable and supportive of all hotel teams.
What you will need
Required criteria
- Previous experience in a leadership role.
- Excellent interpersonal skills
- At least 2 years experience in Food & Beverage
Desired criteria
- Excellent communication skills
Professional skills you’ll need for this job opportunity
Bar Service
Banqueting Skills
Exceptional Customer Service Skills
Supervisory Skills
Gallen Group
A family-run hotel & bar group owned and managed by the Gallen Family.
The Gallen Hospitality group is comprised of three 4-star, family-run hotels located in Ballybofey and Gweedore, Co Donegal.Owned by the Gallen family, the Villa Rose Hotel was established in the year 2000 and is comprised of 57 bedrooms, state of the art spa facility and has been consistently named Ireland’s top hotels in the Tripadvisor Traveller’s choice awards.In 2016, the Gallen family added Jackson’s Hotel to their offering. With 135 bedrooms, a leisure centre and extensive conference & banqueting facilities the hotel is one of the largest in the region.In 2021, the family acquired An Chúirt Hotel in Gweedores 66 bedrooms & a health club. An Chúirt is nestled in the beautiful Donegal countryside with the iconic Errigal Mountain as it's backdrop.
At Gallen Hospitality our culture centers around our people and we focus on their well-being, safety and equality. With over 300 employees, we are a principal hospitality employer in the County. When we take care of our staff, our staff take care of our guests. WELL-BEING We believe the role we can play in our employees well-being is one of the most important responsibilities we have as employers. EQUALITY We operate an Equal Opportunities Policy. We are proud of how often employees are promoted within the Group.
Our benefits
We pride ourselves on creating a positive working environment for all our employees, with employee wellbeing, autonomy and supportive management at the core of everything we do.
Vacation, Paid time off
Flexible schedule
Office perks
Employee development programs
Tuition reimbursement
Employee discounts
Gym membership or wellness programs
4 day work week
Free parking
Cycle to work
Referral bonus
Open office
Competitive salary
Preferential room rates
Discount on meals purchased
Discount on spa treatments or products
Free meals during shifts
Free parking or Discounted parking
Employee of the Month
Assistant Operations Manager
A family-run hotel & bar group owned and managed by the Gallen Family.