Accommodation Supervisor
Killeavy Castle Estate is seeking Accommodation Supervisor to join this award-winning hotel.
Experienced and motivated Accommodation Supervisor to join our team. In your role of Accommodation Supervisor, you will be responsible for assisting in the management of the housekeeping function of the Hotel and Estate, working with the Accommodation Manager to ensure the constant upkeep of the hotel and estate.
Role Objective;
To ensure that the hotel is maintained to the highest standard. Working as part of the management team, the successful candidate will be responsible for operational hygiene across the hotel including front of house & food & beverage areas, whilst managing and developing the accommodation team ensuring the highest housekeeping standards are maintained in accordance with our 4-star hotel standards. You will be professional, enthusiastic with exceptional attention to detail. Working on your own initiative, with the ability to lead and direct a large team is essential for this position.
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About the role
Key Duties include;
- To assist in ensuring the smooth and efficient running of the department.
- To be aware of the day’s business both in room occupancy and special requirements needs.
- To liaise with reception regarding room moves, special needs and act on any information given.
- To issue keys, room lists, checklists and cleaning schedules to accommodation staff at the beginning of shift and collect and check them at end of shift.
- To check all work given to the Accommodation Assistants, Linen Porters and Maintenance throughout the day to ensure standards are being adhered to.
- Liaising with on-site maintenance to ensure any maintenance issues are dealt with expediently to ensure all rooms are available for sale and to 4-star standards.
- To assist in the development and writing of departmental standards and improved systems.
- To assist the Accommodation Manager in recruiting new staff and training.
- To assist in preparing rotas for the department in advance considering the business demand and to ensure that sufficient cover is available to meet these needs.
- To minimise wastage of materials and energy through careful monitoring of staff.
- To ensure all housekeeping staff are aware of day to day business.
- To maintain stock levels of stationary, linen and amenity requirements in order to ensure consistency in standards.
- Be flexible and willing to assist other departments in operations at busy times.
- Other duties as required and requested by management.
What you will need
Required criteria
- At least 1 years’ experience in a similar or supervisory role
- Self-motivated and have the ability to prioritise work.
- Ability to work on own initiative.
- Have the ability to multi-task in fast-paced environment.
- Have excellent customer service skills
- Excellent communication skills
- Exceptional attention to detail
Professional skills you’ll need for this job opportunity
Cleaning Skills
General Housekeeping Skills
Bedroom Cleaning Skills
Killeavy Castle Estate
Our Estate provides accommodation choices of a 19th century Castle, a 45 guestrooms boutique-style Hotel, a self-catering Gatelodge. An Elemis Spa complete with Thermal areas. Having our own farm onsite allows for our award-winning Restaurant and Bistro Bar to provide a true Farm to Fork experience.
Killeavy Castle Estate is the perfect antidote for those seeking a complete escape from a busy lifestyle. As the centrepiece of 350 acres of mixed farm and woodland in County Armagh’s stunning Slieve Gullion, it’s the ideal place to escape, retreat, relax and unwind. Discover the finest in luxury accommodation in Northern Ireland, located just 10 minutes outside Newry and one hour from both Belfast and Dublin airports. Indulge in a romantic couple’s getaway, luxury spa break or simply take a restful rural retreat immersed in the picturesque beauty of nature and historic wonder. Offering a range of cosy, luxurious accommodation types from a 19th century Castle to a 45-guestroom boutique style Hotel or a quaint self-catering Gatelodge.
We aim to provide an environment for commitment and performance motivated people to flourish with us in achieving our objectives; you, as part of our team, enhance our ability to achieve this. Our vision is to become a leading hotel both in Northern Ireland and internationally with a motto of ‘Get closer to what’s important’. To guide us in fulfilling this vision, we have developed a culture based on respect - for our customers, our community, our staff and our environment. The pillars of this respect-based culture are our core values of integrity, diversity, innovation, excellent customer service and teamwork. Our success depends on each one of us making a full contribution.
Our benefits
We are still a young and developing company. This is a great time to join our team and make your mark in the company as we grow you grow. If you are not quite ready to climb the careers ladder, expand your insight and experience of the industry by working in the various departments of Killeavy Castle Estate. You can challenge yourself in a reception-based role, deliver first-class service with first-class dining in our Restaurant, Kitchen, and Bar, learn the Killeavy standards of perfection in our Accommodation department or get involved in our onsite Working Farm.
Retirement plan and/or pension
Office perks
Employee development programs
Employee discounts
Free parking
Competitive salary
Preferential room rates
Family and friends rates
Discount on spa treatments/products
Discount in gift shop
Free meals during shifts
Free parking/Discounted parking
Accommodation Supervisor
Our Estate provides accommodation choices of a 19th century Castle, a 45 guestrooms boutique-style Hotel, a self-catering Gatelodge. An Elemis Spa complete with Thermal areas. Having our own farm onsite allows for our award-winning Restaurant and Bistro Bar to provide a true Farm to Fork experience.