Merchant Sales Manager GB - East Midlands Region
Job Summary:
Provide support to regional stockists and builder’s merchants by helping them grow sales via paving contractors, house builders, and any other appropriate customers that purchase through them.
As an award-winning Company, we are one of the market leading providers of paving and walling products within the UK and Irish markets. This is an exciting opportunity with one of the most successful and financially secure businesses in Northern Ireland.
Some of the Key Benefits of joining us:
💸 Attractive salary
💫 Private Healthcare from Day 1
✨ Enhanced Holiday Entitlements
💻 Access to Tech & Cycle to work schemes
🦺 Company Branded Clothing
⭐ Holiday Purchase Scheme
🤝 Staff Pension Scheme
🎁 Length of Service rewards.
About the role
Key Responsibilities:
Provide support to regional stockists and builders merchants as agreed by helping them to:
Increase sales of Tobermore products through their customer base that includes paving contractors, regional house builders and small contractors.
Ensure stockists keep the correct items in stock.
Ensure stockists staff are well trained and well aware of the USP’s Tobermore products can offer.
Ensure stockists displays are appropriate for what they stock and sell (also ensure the displays are kept clean tidy and professional looking at all times).
Ensure Tobermore brochure and marketing materials are well stocked in branches at all times.
Encourage merchant sales teams to pro-actively target new customers and visit through joint call days.
Actively target new stockists for the region in line with strategy agreed.
Provide support to regional approved paving contractors by helping them to:
Promote themselves and the Tobermore USP’s effectively.
Actively target new paving contractors to come onto the Tobermore approved scheme.
Assess new paving contractors as per the approved paving contractor scheme.
Secure orders for Tobermore products at agreed prices via Tobermore head office.
Follow up on all project opportunities and customer requirements within the time frames required.
Attend sales review meetings to discuss performance against objectives set.
Attend regional sales team meetings to support the team objectives.
Work with the regional sales team and head office staff who provides support to you in this role.
Actively work on your target list of customers and ensure we are meeting those that can provide us with the most orders.
Develop strong customer relationships to enable you to gain repeat orders.
Use our added value services such as the design services to help gain more orders.
Actively plan your diary in accordance to company procedures.
Use hospitality as per company procedure to build and maintain relationships.
Attend appropriate networking events to build your contact database and enable you to follow up and secure one to one meetings.
Record all customers’ interactions and notes as per company procedure.
Learn all the products and services that Tobermore can provide.
Maintain CRM system as per procedures.
Use LinkedIn to identify customers and increase Tobermore brand awareness.
Communicate professionally at all times with customers and as per company training provided.
Play an active role in team meetings.
All of this will be focused on the region and customers that have been allocated and agreed with you via the sales review process.
Any other duties as required.
What you will need
Required criteria
- 5 GCSE’s / Junior Cert to include English & Maths A – C
- 2 years external sales experience or experience working in a builders merchants with 2 years sales experience
- Previous experience in selling into builders merchants or Previous experience working as external sales for a builders merchant
- • Punctual • Self-motivated • Team Player • Enthusiastic • Hard Working
- • High Social Skills • Relationship Builder • Independent thinker • Excellent Communication Skills • Confidence to work independently or as a team
- • Very well organised • Ambitious • Adaptable to change • Rejection Handling
- • Engaging • Strategic Thinker • Positive Outlook • Persistent • Well Presented
- • Full valid UK driving license
- • Living location close to area that they will be covering
Desired criteria
- Third Level Qualification
- • Ability to demonstrate working within a fast paced, high volume environment
- • Accounts experience in a manufacturing environment
- • Construction Industry knowledge
- • Regional awareness
- • Tele marketing
- • CRM experience
Professional skills you’ll need for this job opportunity
Establishing Rapport With Clients
Motivating
Time Management
Flexibility and Adaptability
IT skills
Attention to detail
Communication
Tobermore
Tobermore is a family run organisation, the family ethos of the firm is mirrored in the dedication of our staff. Tobermore is an award winning company and has been recognised both locally and internationally for both business processes and product quality. Our paving and walling products are manufactured from our plant in Northern Ireland and supplied right across the UK and Ireland. Together we will create beautiful spaces by producing world-class products whilst providing an outstanding customer experience.
Tobermore is an equal opportunities employer.
Tobermore began life as a humble sand and gravel business started by the Henderson family in 1942. We then diversified into concrete products, which were sold to the local community in the 1950s. In the late 1970s we became one of the forerunners in manufacturing block paving – or ‘Pavia’, as it was originally called. Now, more than 80 years later, we are one of the top paving and walling manufacturers in the UK and Ireland, and pride ourselves on our world-class technology and the unrivalled quality of our products. Achieving £85 million sales in 2021/22 and positioned number 24 in the NI Belfast Telegraph Top 100 Companies 2022, your future is in good hands. Working alongside forward thinking business professionals throughout the business and receiving continuous learning and support, start your Tobermore career today.
Our people To this day, the business remains family-run. We employ 450+ staff throughout the UK and Ireland. We embrace, encourage and engage in continuous improvement and continuous learning for all employees. Our people are the backbone to our company. They understand the importance of customer relationships. People buy from people. Our success is a testament to how customers appreciate our staff that have been trained and developed to deal professionally with all customer requirements. We only recruit people who share our values.
Our benefits
You Grow... We Grow It’s true. Continuous improvement lies at the heart of Tobermore's ethos. We encourage our staff to reach their potential through training in a supportive and fulfilling environment. At Tobermore, we take great pride in providing everyone with the opportunity to learn, develop and progress to do great things. We want to give our employees the opportunity to build on the already great skills and experience that they bring with them. View our employee perks below, dependent on the role.
Vacation, Paid time off
Performance bonuses
Retirement plan and/or pension
Office perks
Employee development programs
Employee discounts
Opportunity to travel
Remote working
Free parking
Free work laptop
Open office
Company retreats
Competitive salary
Event tickets
Long service recognition
We are a proud diversity ambassador
Merchant Sales Manager GB - East Midlands Region
Tobermore is a family run organisation, the family ethos of the firm is mirrored in the dedication of our staff. Tobermore is an award winning company and has been recognised both locally and internationally for both business processes and product quality. Our paving and walling products are manufactured from our plant in Northern Ireland and supplied right across the UK and Ireland. Together we will create beautiful spaces by producing world-class products whilst providing an outstanding customer experience.
Tobermore is an equal opportunities employer.